Some wearing parts, such as neon lamps, etc. can be locally found in almost all Countries. The use and maintenance handbook, supplied with the sorter, contains a specific spare parts section indicating codes to be used for spare parts request to SEA.
Commissioning & Personnel training:
SEA personnel performs these operations at customer’s premises, providing a complete and detailed explanation on machine functioning. The customer’s operator in charge of sorter will be duly trained during the machine start-up by one of SEA’s experienced technical engineers.
All SEA machines have the ability to be accessed remotely. When needed, an operator can request a free-of-charge interactive control of the sorter though an internet connection. SEA operators can control, modify and memorize the program data, through a specific server.
Specialized SEA staff or locally trained technicians carry out on-site services.
Programmed maintenance service
In many Countries SEA offers a planned maintenance service to ensure periodic machine control at customer’s premises, with fixed costs.